Privacy Policy

1. Introduction The protection of your personal data is important to us. This privacy policy informs you about how we collect, use, and protect your data when you visit or use our online shop.

2. Data Controller:
Fernandez Torrealba Global Trade (Plazatoys.ch)
Forbüelstrasse 14
8245 Feuerthalen
Switzerland
Email: info@plazatoys.ch
UID: CHE-148.013.800

3. Data Collected We collect the following personal data:

• When placing an order: Name, address, telephone number, email address, payment information.
• When visiting the website: IP address, browser type, pages visited, date and time of access (technical data).
• When registering an account: Username, password, and other voluntary information.
• Communication: Information you provide to us when contacting us (e.g., emails or forms).

4. Purpose of Data Processing We use your data exclusively for the following purposes:

• Processing and fulfilling your orders
• Providing and improving our online shop
• Customer service and communication
• Fulfilling legal obligations
• Analyzing user behavior to optimize our offerings

Newsletter:
If you subscribe to our newsletter, we use your email address to send you information about offers, news, and promotions. Subscription is voluntary and can be revoked at any time via the unsubscribe link in the newsletter.

5. Disclosure of Data to Third Parties Your data will only be disclosed to third parties if this is necessary for the fulfillment of the contract, e.g.:

• To shipping service providers for the delivery of your order
• To payment service providers for the processing of payments
• To IT service providers for the maintenance of our systems

We ensure that all third-party providers treat your data confidentially and use it exclusively within the framework of contractual agreements.

6. Data Storage and Security Your data is stored securely and protected against unauthorized access, loss, or manipulation. We use current technical and organizational measures to ensure the security of your data.

Data is stored only as long as necessary for the purposes of processing or to fulfill legal retention obligations.

7. Cookies and Tracking Technologies Our online shop uses cookies and similar technologies to improve user experience and analyze user behavior.

• Essential Cookies: Required for the basic functions of the shop.
• Analytics Cookies: We may use analytics and marketing tools, such as Shopify Analytics, Google Analytics, or similar services, to evaluate the use of our shop and improve our offerings.

You can adjust your cookie settings in your browser at any time.

8. Rights of Data Subjects According to applicable data protection law, you have the following rights:

• Right to information: You can request information about the data we store.
• Right to rectification: You can request the correction of inaccurate or incomplete data.
• Right to erasure: You can request the deletion of your data, provided there are no legal retention obligations.
• Right to restriction of processing: Under certain conditions, you can request the restriction of processing.
• Right to data portability: You can request that we transfer your data in a common format.
• Right to object: You can object to the processing of your data for certain purposes.

Please send inquiries to: 📧 info@plazatoys.ch

9. Transfer to Third Countries We generally do not transfer your data to countries outside of Switzerland or the EU/EEA. Should this be necessary in exceptional cases, we ensure that an adequate level of data protection is guaranteed.

10. Changes to the Privacy Policy We reserve the right to change this privacy policy at any time to adapt it to changed legal or technical conditions. The current version is always available on our website.

11. Contact If you have any questions about data protection or the exercise of your rights, please contact us at: info@plazatoys.ch

Our online shop is operated via Shopify. Shopify processes personal data on our behalf to enable the operation of our online shop, order processing, and technical services.

📅 Last updated: August 07, 2026